
Under the Format Text, you will get an option to toggle between HTML text, plain text, and Rich text.Click on New message in your Outlook to draft the email.If you want to change the email format to HTML to a particular email only, please follow the below steps while sending that email from your Outlook:


Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office If so, change it to "Let Outlook decide the best sending format".Ĭonfiguration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Check if the "Internet Format" option is set to "Send Plain Text Only". Hover over the email address of the contact, click the menu button from the pop-up address card.

Open the recipient's contact by double clicking it in Contact Folder.Ģ.

To do this, please follow the steps below:ġ. In addition, we may also check the email properties for these recipients to see if the Internet Format is set correctly. What format does it show if we check the sent email in Sent Items folder?ĭoes this issue happen to all recipients or certain ones? If this issue only happen to certain recipients, we may ask the recipients to check if they have enabled the "Read all standard mail in plain text" option under File > Options > TrustĬenter > Trust Center Settings > Email Security > Read as Plain Text heading.
